Privacy Policy

Effective Date: May 8, 2026

Urwa Technologies ("we", "our", "us") operates the HisaabPOS application and related services (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Service. By using the Service, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly to us when you create an account, configure your business, process transactions, or contact support. This may include your name, email address, phone number, business details, billing information, and any content you store within the Service.

We also automatically collect technical data such as your IP address, browser type, device identifiers, log files, and usage activity to operate, secure, and improve the Service.

2. How We Use Your Information

• To provide, maintain, and improve the Service.
• To process transactions and manage your subscription.
• To respond to inquiries, provide customer support, and send administrative messages.
• To detect, prevent, and address technical issues, fraud, or abuse.
• To comply with legal obligations and enforce our terms.

3. Sharing of Information

We do not sell your personal information. We may share information with trusted service providers who assist us in operating the Service (such as hosting, analytics, and payment processors), and only to the extent necessary to perform their services. We may also disclose information when required by law or to protect our rights.

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

5. Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Subject to applicable law, you may request access, correction, or deletion of your personal information, and you may object to or restrict certain processing. To exercise these rights, contact us using the details below.

7. Cookies

The Service uses cookies and similar technologies to authenticate users, remember preferences, and analyze usage. You may control cookies through your browser settings, but disabling them may affect functionality.

8. Children's Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email. Continued use of the Service after changes become effective constitutes acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact Urwa Technologies.